Connect

We’ve got the connection.

We understand the importance of connecting schools to solutions that solve their technology challenges, enabling them to keep focused on successful student learning. That’s why we provide numerous opportunities to keep the education community connected to answers – to their Information Technology Center, various statewide committees, an online community, and a help desk.

Information Technology Centers

Serving Ohio's schools, agencies, and communities

Statewide Committees

Making statewide programs stronger

Management Council Community

Enabling statewide peer-to-peer sharing

Ohio K12 Help

Delivering excellent service and support to Ohio’s K-12 teachers and leaders

Ohio K12 Network

Connecting Ohio's school districts to secure Internet

Information Technology Centers

As non-profit public agencies created by Ohio legislature, Ohio’s 18 Information Technology Centers (ITCs) work collaboratively as the Ohio Education Computer Network to serve over 1.4 million students in 980 public school districts, career centers and community schools. As Internet Service Providers for Ohio PreK-12 schools, they meet and exceed the national standard of providing every student with 100 kilobits per second of Internet bandwidth.

ITCs offer a wide range of programs and services that meet the technology needs of Ohio’s school districts. Among an ITCs core services are Internet connectivity, fiscal systems, INFOhio resources (digital learning content and library services), student information, and EMIS services.

In addition to Ohio’s PreK-12 education community, ITCs continue to serve Ohio government agencies and communities with efficient and reliable services to government and non-profit organizations for over four decades.

 

Find your ITC

Statewide Committees

As part of our commitment to incorporating input from experts around the state, we developed statewide advisory committees. Although the methods used to seat committees will vary by program, they generally consist of Management Council and ITC staff. For some advisory groups this invitation extends further to include district personnel who consume the services provided by the program.

Advisory groups fulfill a valuable purpose. In addition to feedback on the overall health and well-being of the program, these groups are excellent vehicles for sharing solutions, ideas, and best practices. Having input from constituent groups makes each program stronger.

Management Council Community

The Management Council Community is a software-based virtualized environment for peer-to-peer interaction. The Community site enables Management Council and ITC staff to create, share, communicate, and problem solve together for an enhanced statewide impact.

Members of the Management Council Community benefit from this environment in many ways.

  • Publish online documentation, calendars, forms, requirements, and other resources.
  • Enable online discussion forums.
  • Ask questions and seek assistance to common problems.
  • Facilitate group planning and document planning activity.
  • Collect and disseminate program information.
  • Share best practices.
  • Publish meeting summaries.

These and many other features and functions help ITCs to provide efficient and effective services to Ohio K12 learners, teachers and leaders.

Ohio K-12 Help

Ohio K12 Help is the Management Council’s strategy to deliver on the promise of timely and excellent service and support to Ohio’s K-12 teachers and leaders. Capabilities of Ohio K12 Help include:

  • State Support Teams and Help Desks
  • Knowledge-Centered Web Site with Live-Chat (www.ohio-k12.help)
  • YouTube Channels with Self-Directed Learning
  • Statewide Contact Center (844-K12-OHIO)

Ohio K12 Network

The Ohio K12 Network is an advanced, state-of-the-art, private, fiber network linking Ohio’s 18 Information Technology Centers (ITCs) to each other and to the Internet. As a collaboration, they create the Ohio Educational Computer Network (OECN) and provide Internet connectivity to Ohio’s PreK-12 education community.

Through the OECN, the Ohio K12 Network is provided to approximately 1.4M students, 100K educators, and more than 1,000 Local Education Agencies (LEAs) including public and private school districts, ITCs, Education Service Centers (ESCs), and Ed Techs.

The Ohio K12 Network infrastructure was developed in 2004 as part of a partnership with Ohio’s Higher Education technology arm, OARnet. OARnet’s network backbone consists of more than 2,240 miles of highly scalable fiber-optic cable which serves Ohio’s colleges and universities, K-12 schools, medical centers, public broadcasting stations, and state and local government.

Looking for more information on OARnet? Visit www.oar.net.